# Gateway Factory Reset


This documentation is out of date. For more information please check Gateway Documentation at Software part of the Handbook.

  1. Prepare SD card with latest firmware as described in Gateway Firmware Recovery Guide (opens new window).

  2. Prepare USB Flash Stick:

  • Format USB Flash Stick with FAT32 file system.

  • Create a txt file commands.txt at the USB Flash Stick.

  • Add command to commands.txt file and save it:

hard_reset = true
  1. Turn ON the Gateway.

  2. Wait for 1 minute while booting the system.

  3. Insert the USB Flash Stick into the Gateway.

  4. Wait for 15 seconds.

  5. Pull out the USB Flash Stick.

  6. Wait for 2 minutes while the Gateway rebooting.

  7. Check if Gateway Factory Reset was done properly: the txt file commands.txt on the USB Flash Stick should contain:

hard_reset = false
  1. Gateway Factory Reset is complete.